Unifyia Professional Services

Implementing the right technology solutions is critical to your success and our services help you get there with speed, accuracy, and efficiency.

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Offerings are available for on-premises, cloud, and hybrid customers. We are your advocates, product experts, and strategic advisors throughout your project journey.

Our base-level offering goes beyond just support. Get access to exclusive product features, tools, and resources to support, maintain, and monitor your environment, plus access to online training to build your skills.

Project Management

Successful project deployment is the highest priority at Unifyia. To achieve project goals, Project Management requires professionals working with well-developed plans. Unifyia guarantees advanced Project Management terms to meet and exceed ambitious goals.

Unifyia project managers follow modern project planning and project managing methodology to create a clear framework and use comprehensive tools to measure all activities that must be completed from the beginning to the end.

Training

Equip your teams with the tools and training they need to unlock the full potential of our Unifyia solutions. The Unifyia Team takes care of comprehensive training programs for customer staff. The goal of this training is to provide admins and operators with adequate knowledge to use the systems effectively.

Access to in-depth product knowledge through eLearning or classroom training programs will help your employees reduce support calls, spend less time troubleshooting, and discover new ways to use your Unifyia solutions.

Installation

For customers using hybrid or on-premises deployments, our experienced and qualified staff can deploy Unifyia’s modern identity and access management platform in alignment with the customer’s vision. Detailed implementation plans based on years of experience and close communication of contents and challenges keep the customer always updated. Our experts hold workshops with all stakeholders and create a detailed plan. The system is then configured into the customers’ network environment and handed over to the customer.

Customization

Every organization even in the same industry will differ from one another, in various criteria with various needs. This ever-changing environment with a different set of needs will demand a unique solution. Our customization services can modify our solutions and accelerate features to meet the special needs of the customers.

Support and Maintenance

Unifyia Customer Support Services terms are subject to the terms of the Subscription Agreement (“Agreement”) and are core values at Unifyia. Offerings are available for on-premises, cloud, and hybrid customers. For Unifyia, success isn’t just about keeping systems up and running — it’s about maximizing the value of your investment and achieving your business goals. Our customer support programs combine always-on support, expert guidance, and unrivaled training, all with one goal in mind: Customer’s Success.